A consolidated lawsuit about 2015 CR-V vibrations is coming to an end, and there isn’t a recall or restitution in sight. Instead, I present to you the consumer outreach program. By agreeing to settle the lawsuit, Honda only agreed to start a "consumer outreach program" to let customers know about the 2015 technical service bulletin.
About the Outreach Program ∞
More information on carcomplaints.com
- According to the consolidated class-action lawsuit, the plaintiffs wanted Honda to pay damages and restitution, but based on the settlement agreement, owners won't receive "damages" or "restitution" or payments.
- Honda has already listed potential solutions to this problem in TSB #15-046, so in order to please the court all they have to do is update their website and make a few phone calls.
- That's less of a program and more of an afternoon nuisance at the call center.
There are so many vibrations in the 2015-2016 CR-V, particularly at low speed or idle, that owners are starting to get sick. Honda has released a series of videos explaining the issue and a technical service bulletin outlining potential sol