Outreach Program May Signal The End of a CR-V Vibration Lawsuit

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Scott McCracken
An overhead view of a parking lot with cars neatly lined up inside parking spaces.

A consolidated lawsuit about 2015 CR-V vibrations is coming to an end, and there isn’t a recall or restitution in sight. Instead, I present to you the consumer outreach program. By agreeing to settle the lawsuit, Honda only agreed to start a "consumer outreach program" to let customers know about the 2015 technical service bulletin.

About the Outreach Program

  • According to the consolidated class-action lawsuit, the plaintiffs wanted Honda to pay damages and restitution, but based on the settlement agreement, owners won't receive "damages" or "restitution" or payments.
  • Honda has already listed potential solutions to this problem in TSB #15-046, so in order to please the court all they have to do is update their website and make a few phone calls.
  • That's less of a program and more of an afternoon nuisance at the call center.
More information on carcomplaints.com

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