Honda Problems

Complaints, Recalls & Investigations

Honda's Excessive Oil Consumption Problems

One of the top complaints we've received about the latest generation of Honda vehicles is that they burn through oil like its going out of style. Mechanics did their best to place the blame on the owner's driving and maintenance habits, but it was clear through thousands of complaints that this was an emerging problem trend.

Honda Finally Acknowledges the Problem ... Kind Of

In July of 2011 Honda quietly acknowledged the problem in the form of a Technical Service Bulletin (TSB #11-033). The TSB says the probable cause of the problem is "the VCM (variable cylinder management) may be repeatedly switching on and off during light throttle operation, at cruising speeds, on flat roads."

Essentially, the engine is working much harder than it has to in normal driving conditions. In fact, if your commute doesn't consist of climbing through the Rockies, you're probably going to see more oil consumption than normal.

A simple software update should fix the timing issues in the VCM and should be covered under the standard warranty.

Honda's Fallback Plan

If the software update doesn't work, Honda has a fallback plan: to have the mechanic tell you it's your fault:

Talk to the customer about the many factors contributing to oil consumption. This software update should have a positive impact … however, this is just one of many factors contributing to overall oil consumption, including engine braking, frequency of use, trailer towing, etc.

Remind customers that with less frequent service intervals for modern engines, it’s not uncommon for a customer to add oil between services.

What Vehicles Are Affected

  • 2008–10 Accord V6 A/T – ALL
  • 2011 Accord V6 A/T – SOME
  • 2010 Accord Crosstour – ALL
  • 2011 Accord Crosstour 2WD – SOME
  • 2011 Accord Crosstour 4WD – SOME
  • 2008–10 Odyssey EX-L, Touring - ALL
  • 2011 Odyssey – SOME
  • 2009–10 Pilot – ALL
  • 2011 Pilot 2WD – SOME
  • 2011 Pilot 4WD – SOME

To see if your vehicle is affected, call Honda at (800) 999-1009 and provide them with your VIN. You can also bring your car into a certified Honda mechanic.

Have Your Say

So what about you guys -- have you had the software update? Did it work? Have you found another solution?

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Honda Contact Information

Phone:
(800) 999-1009
Web:
Honda Customer Service
Mail:
Honda Automobile Cust. Service
1919 Torrance Blvd.
Mail Stop: 500 - 2N - 7D
Torrance, CA 90501-2746