A 2018 CR-V owner has sued Honda for denying his cracked windshield warranty claim
even though both the dealership warranty administrator and a 3rd party company agree that the crack was due to stress from a defect. It wasn't until the claim made it up to a local parts and service manager that the claim was denied.
Honda's warranty program is supposed to repair broken or chipped window glass if it's the result of defects in materials or workmanship. But somehow they just keep insisting a defect doesn't exist. How odd.…keep reading article "Honda Sued For Routinely Denying Windshield Warranty Claims"