Honda Sued For Routinely Denying Windshield Warranty Claims

Posted on
Tagged
#windows #lawsuit
Author
Scott McCracken
Source
carcomplaints.com
A CR-V windshield with masking tape on the cracks to prevet spread

A 2018 CR-V owner has sued Honda for denying his cracked windshield warranty claim even though both the dealership warranty administrator and a 3rd party company agree that the crack was due to stress from a defect. It wasn't until the claim made it up to a local parts and service manager that the claim was denied.

Honda's warranty program is supposed to repair broken or chipped window glass if it's the result of defects in materials or workmanship. But somehow they just keep insisting a defect doesn't exist. How odd.

A number of 5th generation CR-V owners say their windshields have cracked spontaneously without any external impact. The resulting cracks can quickly spread and reduce visibility for the driver and Honda Sending safety suite.

More information on carcomplaints.com

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Spontaneouly Cracked CR-V Windshields

Honda says the strong fuel vapors are caused by excess fuel building up in the oil pan. The issue appears to be particularly bad in cold-weather climates. In a letter to consumers, Honda impressively skirted blame by placing it on the drive

Related Honda Generations

At least one model year in these 1 generations have a relationship to this story.

We track this because a generation is just a group of model years where very little changes from year-to-year. Chances are owners throughout these generation will want to know about this news. Click on a generation for more information.

  1. 5th Generation CR-V

    Years
    2017–2020
    Reliability
    43rd of 58
    PainRank
    21.19
    Complaints
    481
    Continue Front 3/4 view of a CR-V

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