Short stories about Honda Crosstour recalls, lawsuits, and other interesting bits. Signup to have these stories emailed to you for free from CarComplaints.com.
Honda says it has made a lot of progress with existing recall repairs because plenty of replace airbag inflators are available. The 77.7 percent completion rate out of nearly 13 million recalled vehicles has allowed Honda to issue the recall now instead of waiting until December.
An automaker that’s actually ahead of schedule on a recall? What world is this?…
While the case tried to assert that Honda's "rodent tape" was an admission of a problem with their soy-based wire coating attracting rodents, the judge saw it as an act of good customer service.…
keep reading article "The Illinois-Based Soy Wiring Lawsuit Has Already Been Dismissed"His lawsuit, Michael Preston, et al., v. American Honda Motor Company, Inc. wants Honda to cover the problem for all 2013-2017 Honda owners and lessees in Illinois.…
keep reading article "Another Lawsuit Says Honda’s Soy Wire Insulation is Too Attractive to Rodents"The suit aims to cover all owners in the USA outside of New Jersey which already has a pending lawsuit.
The suit claims that Honda has known about the problems for quite some time based on hundreds of customer complaints and service bulletin #16-002.
keep reading article "Another Proposed Starter Class Action Seeks Nationwide Status"In addition to the threat of being stranded, owners have ponied up a lot of cash for new batteries, towing fees to the dealership, and replacement starter motors.
And as it turns out the problem is likely a manufacturing issue. So a proposed class-action wants to know why Honda is refusing to help any owner outside of the warranty period?
The lawsuit as it currently stands is for affected Honda owners in the state of New Jersey.
keep reading article "New Jersey lawsuit is Tired of Honda Ignoring Starter Complaints"The theory has been a combination of an underpowered battery and a defective starter motor were to blame, but there might be more to it according to Service Bulletin #16-002 which Honda released earlier this month.
In the bulletin, the automaker says the clearance between the starter motor gear and the torque converter ring gear is not optimal
and that can cause issues with the starter system.
To fix it, technicians are advised to rotate the torque converter clockwise by one bolt in addition to replacing the starter motor. The fix is covered under warranty but that only covers vehicles up to 3 years and 36,000 miles.
keep reading article "Here's Why Some Accord and Crosstour Sedans Are Having Such a Hard Time Starting"Soy vey. When the lead plaintiff brought his 2014 Crosstour in for service, the mechanic found a rabbit living in the engine compartment and using the wires as a chew toy. To be fair, it is a warm place to hang out with lots of free soy-based snacks.
Of course, it wasn't really free. The damage cost the owner $765 dollars. That's a lot of carrots.
We've certainly heard about this before. Honda defends itself by saying it sells anti-critter tape that can be wrapped around the wires. The tape is laced with enough capsaicin (the stuff that makes peppers hot) to melt the whiskers off anything that comes sniffing around.
The lawsuit thinks owners shouldn't get stuck paying for repairs and the red-hot-chili-tape should be available for free. What do you think?
keep reading article "Rodents Just Love Honda's Soy Wiring"The best way to find out what's wrong with a vehicle is from the people who drive them. Not only do owner complaints help us rank vehicles by reliability, but they're often used to spark class-action lawsuits and warranty extensions. Plus, they're a great way to vent.